Last updated: January 1, 2025
Dravio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI business intelligence platform and website.
Information you provide directly: When you contact us or use our platform, we may collect your name, email address, phone number, business name, and any other information you choose to share.
Business data you connect: To provide our services, you may connect social media accounts, Google Business Profile, and third-party business tools. We access only the data necessary to provide the services you've requested.
Usage data: We collect information about how you interact with our platform, including pages visited, features used, and actions taken.
Lead and customer data: When visitors interact with lead capture pages hosted by Dravio on your behalf, we collect contact information that we then provide to you as the business owner.
We use the information we collect to provide, maintain, and improve our services; generate AI-powered content and insights on your behalf; send you notifications about your account and platform activity; respond to your inquiries and support requests; and analyze usage patterns to improve the platform.
We may use anonymized and aggregated data across all clients to develop platform insights, improve AI models, and build industry benchmarks. This data cannot be used to identify individual businesses or their customers. Individual client lead data is never resold or shared with other clients.
We do not sell your personal information. We may share information with service providers who assist us in operating the platform (such as cloud infrastructure providers), when required by law, or with your explicit consent.
We use industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. OAuth tokens and API credentials are stored in secure secret management systems and never appear in logs or application code.
You have the right to access, correct, or delete your personal information. You may also request that we stop processing your data or export your data in a portable format. To exercise these rights, contact us at privacy@dravio.com.
We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we will delete or anonymize your data within 90 days, except where retention is required by law.
If you have questions about this Privacy Policy or our data practices, contact us at:
Dravio
privacy@dravio.com