Last updated: January 1, 2025
By accessing or using the Dravio platform and services, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
Dravio provides AI-powered business intelligence services including social content generation, review management, lead capture infrastructure, and business analytics. Services are provided on a subscription basis as described in your service agreement.
Your business data: You retain ownership of your business data, including customer records, leads generated through your account, and business-specific content.
Platform data: By using the Dravio platform, you grant Dravio a license to use anonymized and aggregated data derived from platform usage — including content performance metrics, engagement patterns, and operational benchmarks — for the purpose of improving platform intelligence. This aggregated data cannot be used to identify your business or your customers individually.
Lead data: Lead records generated through Dravio-hosted landing pages are forwarded to you and retained in platform infrastructure. Dravio does not sell or share individual client lead data with third parties or other clients.
You agree to use the platform only for lawful business purposes, not to use the platform to generate content that is false, misleading, or harmful, to maintain the security of your account credentials, and to comply with all applicable laws including those governing data privacy and marketing communications.
Dravio provides AI-generated content drafts that require your review and approval before publication. You are solely responsible for the accuracy, appropriateness, and legality of any content you approve for publication. Dravio's approval workflow is a tool to assist you — it does not constitute editorial review by Dravio.
Subscription fees are charged monthly or annually as specified in your service agreement. Annual plans are discounted and credits roll over one month. Cancellation takes effect at the end of the current billing period. Dravio reserves the right to modify pricing with 30 days' notice.
Either party may terminate the service agreement with 30 days' written notice. Upon termination, you may export your client data. Platform-specific assets including brand voice models and performance history will no longer be accessible.
Dravio's liability is limited to the fees paid in the three months prior to the claim. Dravio is not liable for indirect, incidental, or consequential damages including lost profits or revenue.
We may update these terms from time to time. Continued use of the platform after notice of changes constitutes acceptance of the updated terms.
Questions about these terms: legal@dravio.com